Support and Services
Committed to Your Success
Legion teams work side-by-side with you to implement Legion WFM – which enables intelligent automation – train your staff, and ensure you’re continually getting value from our workforce management software.
Implementation
Our approach delivers rapid time-to-value. Customers are up and running in weeks using our two-phased model. First we quickly onboard a small set of locations to get feedback with minimal business disruption, gather live integration data with real results, and tune the implementation. Then we take the results, incorporate them into our training and rollout plans, and design your implementation rollout. We gather metrics to ensure you get the most out of your Legion WFM investment.
Training
Legion WFM is intuitive, easy to use, and has built-in training. We offer live onsite training geared to “train the trainer” and virtual application-based training for users. Both approaches ensure that Legion WFM administrators and users can run your business without interruption.
Customer Success
Legion provides experienced account management and customer success teams that are aligned with our customers' business needs. We set up quarterly and annual plans to improve our partnership and your business every year – advising you of best practices to increase labor efficiency and employee engagement with Legion WFM.
Support
Legion has a 24×7 online support portal with frequently asked questions, helpful tips, videos, and more. Whether you want to submit a ticket, dive deep into a specific feature, catch up on the latest Legion WFM product news, or find out about best practices with our Support team, we provide everything you need to be successful with Legion WFM.
